mta.info

Key New York City Transit
Telephone Numbers

Area of Interest Telephone Number
Travel Information 718) 330-1234
6 AM to 10 PM, 7 days a week
MetroCard Customer Service (212) 638-7622
7 AM to 11 PM, weekdays
9 AM to 5 PM, weekends
Travel Information for
non-English speaking people
(718) 330-4847
9 AM to 5 PM, 7 days a week
Travel Information for people
with disabilities 		(718) 596-8585
6 AM to 11 PM, 7 days a week
Travel Information for people
with impaired hearing
(TTY/TDD)
(718) 596-8273
6 AM to 11 PM, 7 days a week
Customer Information
map requests, comments,
complaints 		(718) 330-3322
9 AM to 5 PM, weekdays
Customer Information
map requests, comments,
complaints
(718) 330-3322
9 AM to 5 PM, weekdays
Map Orders (25 copies or more)
Map Orders by Fax
(646) 252-6862, all times
(646) 252-6857, all times
Reduced-Fare Information
(718) 243-4999
9 AM to 5 PM, weekdays
Paratransit Services
Access-A-Ride Information
(Application , Eligibility)
 (1-877)337-2017(toll-free) from area codes 212,347,718,516,631,914, and 845)
1-718-393-4999
1-718-393-4259(TTY)

ADA Compliance
(212) 373-5664
9 AM to 5 PM, weekdays
Elevator/Escalator Status
(800) 734-6772, all times
Lost and Found
(212) 712-4500, (212) 712-4501, (212) 424-4343
Mon, Tue, Fri, 8 AM to 3:30 PM
Wed, Thurs, 11 AM to 6:30 PM
Closed: Saturday, Sunday and Holidays
Special Events Line
(718) 858-7272
6 AM to 9 PM, 7 days a week
Train/Bus Station Hotline
(718) 243-7777, all times
TTY
(718) 596-8273
6 AM to 9 PM, 7 days a week

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