Dear  /  line
customers:
Some 1,371 of you responded to the  /  line Rider Report Card surveys. Thank you.
Now for your results:
You gave the /
an overall performance grade of C.
Your Top Ten Priorities for improvement:
1. Reasonable wait times for trains
2. Adequate room on board at rush hour
3. Minimal delays during trips
4. Sense of security in stations
5. Sense of security on trains
6. Cleanliness of stations
7. Working elevators and escalators in stations
8. Cleanliness of subway cars
9. Station announcements that are easy to hear
10. Comfortable temperature in subway cars
For a complete list of your priorities as well as detailed
grades for each topic click
here.
Again, thank you for taking the time to help
us. Thanks for riding with us.
Howard H. Roberts, Jr.
President
MTA New York City Transit |
Ratings
