Dear line customers:

Some 4,511 of you responded to the E line Rider Report Card surveys. Thank you.

Now for your results:

You gave the an overall performance grade of D+.

Your Top Ten Priorities for improvement:

1. Adequate room on board at rush hour
2. Minimal delays during trips
3. Reasonable wait times for trains
4. Comfortable temperature in subway cars
5. Cleanliness of subway cars
6. Train announcements that are easy to hear
7. Cleanliness of stations
8. Station announcements that are easy to hear
9. Working elevators and escalators in stations
10. Sense of security on trains

For a complete list of your priorities as well as detailed grades for each topic click here.

Again, thank you for taking the time to help us.  Thanks for riding with us.

Howard H. Roberts, Jr.
President
MTA New York City Transit