Dear line customers:

Some 4,113 of you responded to the 7 line Rider Report Card surveys. Thank you.

Now for your results:

You gave the line an overall performance grade of C-.

Your Top Ten Priorities for improvement:

1. Minimal delays during trips
2. Adequate room on board at rush hour
3. Reasonable wait times for trains
4. Train announcements that are easy to hear
5. Working elevators and escalators in stations
6. Station announcements that are easy to hear
7. Sense of security on trains
8. Cleanliness of stations
9. Comfortable temperature in subway cars
10.Sense of security in stations

For a complete list of your priorities as well as detailed grades for each topic click here.

Again, thank you for taking the time to help us.  Thanks for riding with us.

Howard H. Roberts, Jr.
President
MTA New York City Transit